covid-19 updates
Thank you all for your understanding as we weather this outbreak together.
As of Monday, March 16, 2020, Diamond Vision Optometry has voluntarily suspended normal clinic practice. We act in accordance to guidelines from the California Optometric Association, that all non-essential and non-urgent services suspend until further notice. We act in accordance to the Pasadena issued State of Emergency, so that our business is doing our part to maximize social distancing including reducing hours and voluntary closure.
During this time of emergency, please heed the call for all seniors over the age of 65 and residents with chronic conditions to self-isolate at home.
Continue to be vigilant, proceed with caution, and wash, wash, wash your hands.
The clinic will continue operation for patients who have orders to pick up. Pick up appointments will be scheduled accordingly. We will do our best to accommodate you.
Certain services are still available to you.
Urgent exams, such as filling prescriptions for broken glasses, are accepted by a case to case basis.
Telephone and video consultations may also be scheduled for certain eye conditions.
Please schedule by emailing info@diamondvision2020.com.
As a bonus, we offer free direct shipping of contact lens orders, for those who have valid contact lens prescriptions. You are welcome to email the office to place your order, or you may take advantage of our website's contact lens order portal.
The current plan is to resume clinic hours on June 1, 2020, or when the Safer At Home ordinances are lifted. Your appointments will be rescheduled, not canceled. We hope that what we do now and do together can make a difference in our community.
When appointments resume, there will be a strict limit on the number of persons in the office at one time. Wearing masks and gloves is encouraged. In our profession, it is incumbent to have close personal contact, at times touching your eyes and face. Please only make your appointment if you have not been in contact with anyone who is ill and if you have been adhering to the Safer at Home guidelines.
Please review the updated office policies:
Our practice will screen patients, visitors and staff members for symptoms of COVID-19 prior to and/or upon their arrival at the facility. Please expect to be screened at each visit.
1. Fever (as defined by the CDC as a temperature at or above 100.4°F) will be assessed utilizing a non-contact temperature reader.
2. Screening questions include:
4. Patients or staff should consult their PCP first unless they are experiencing emergency warning signs. If any emergency warning signs for COVID-19 are present, seek medical attention immediately. These signs include
Please direct all inquiries to our email info@diamondvision2020.com, and you will receive a response in a timely manner.
Be safe and stay healthy.
The Staff of DVO
As of Monday, March 16, 2020, Diamond Vision Optometry has voluntarily suspended normal clinic practice. We act in accordance to guidelines from the California Optometric Association, that all non-essential and non-urgent services suspend until further notice. We act in accordance to the Pasadena issued State of Emergency, so that our business is doing our part to maximize social distancing including reducing hours and voluntary closure.
During this time of emergency, please heed the call for all seniors over the age of 65 and residents with chronic conditions to self-isolate at home.
Continue to be vigilant, proceed with caution, and wash, wash, wash your hands.
The clinic will continue operation for patients who have orders to pick up. Pick up appointments will be scheduled accordingly. We will do our best to accommodate you.
Certain services are still available to you.
Urgent exams, such as filling prescriptions for broken glasses, are accepted by a case to case basis.
Telephone and video consultations may also be scheduled for certain eye conditions.
Please schedule by emailing info@diamondvision2020.com.
As a bonus, we offer free direct shipping of contact lens orders, for those who have valid contact lens prescriptions. You are welcome to email the office to place your order, or you may take advantage of our website's contact lens order portal.
The current plan is to resume clinic hours on June 1, 2020, or when the Safer At Home ordinances are lifted. Your appointments will be rescheduled, not canceled. We hope that what we do now and do together can make a difference in our community.
When appointments resume, there will be a strict limit on the number of persons in the office at one time. Wearing masks and gloves is encouraged. In our profession, it is incumbent to have close personal contact, at times touching your eyes and face. Please only make your appointment if you have not been in contact with anyone who is ill and if you have been adhering to the Safer at Home guidelines.
Please review the updated office policies:
Our practice will screen patients, visitors and staff members for symptoms of COVID-19 prior to and/or upon their arrival at the facility. Please expect to be screened at each visit.
1. Fever (as defined by the CDC as a temperature at or above 100.4°F) will be assessed utilizing a non-contact temperature reader.
2. Screening questions include:
- asking if they have tested positive for COVID-19.
- asking if they are coughing.
- asking if they have shortness of breath.
- asking if they have red eye or eyes (conjunctivitis can be a presenting sign of COVID-19).
4. Patients or staff should consult their PCP first unless they are experiencing emergency warning signs. If any emergency warning signs for COVID-19 are present, seek medical attention immediately. These signs include
- Trouble breathing.
- Persistent pain or pressure in the chest.
- New confusion or inability to arouse.
- Bluish lips or face.
Please direct all inquiries to our email info@diamondvision2020.com, and you will receive a response in a timely manner.
Be safe and stay healthy.
The Staff of DVO